How To Reach The GeneaNet Technical Support
Within The Forums
The GeneaNet Forums are designed to post questions and engage in discussions related to GeneaNet specifically and genealogy in general.
GeneaNet Team members frequent the forum. You'll see the following icon in any GeneaNet Team member's post.
Before starting a new topic, we suggest that you search the forums using the search button. Your question or suggestion may already have been discussed.
The GeneaNet Forums are available to anyone and there's no need to create a GeneaNet account before posting a question.
Within The Tickets Contact
Tickets Contact let you post an email to the GeneaNet staff to have a private talk.
They are available to GeneaNet Club Privilege Members only.
Tickets Contact are the best way to contact GeneaNet Technical Support in the cases of issues, ident/password loss, Club Privilege subscription and online orders.
GeneaNet don't answer letters, except in some exceptional cases.
Please read the 'Geneanet First Steps' pages to learn more about GeneanetFirst Steps
To ask for help on any topic related to the Geneanet website, to report a bug and to make a suggestion, please go to our forum.Forum
Questions not related to blog notes will not be answered here. Many thanks for your comprehension.